Vetario
Last updated

Privacy policy

This policy explains what personal information Vetario Lifesciences Pvt Ltd collects when you use vetario.in, how it is used and the choices you have. Placeholder text: replace with counsel-reviewed copy before launch.

01Information we collect

Name, mobile number, delivery address, GSTIN (if provided), order history, uploaded prescriptions and payment confirmation references. We do not store card numbers; payments are processed by PhonePe and our payment gateway.

02How we use it

To process and deliver orders, verify prescriptions, issue GST invoices, send order updates by SMS and WhatsApp, and provide customer support.

03Prescriptions and health data

Prescription images are stored securely, viewed only by our veterinary verification team, and retained for the period required under applicable drug regulations.

04Sharing

Delivery partners (Delhivery, Blue Dart, India Post) receive your name, address and phone number to complete delivery. We do not sell personal data.

05Your rights

You may request a copy, correction or deletion of your data by writing to care@vetario.in.

Questions about this policy? Write to care@vetario.in or call 1800 000 0000. Vetario Lifesciences Pvt Ltd, Plot 12, Industrial Area Phase 8, Mohali, Punjab 160071.